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Noticeboard

For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances.  These can be accessed at: https://111.nhs.uk/service/covid-19

Please access this page BEFORE calling NHS 111

 

 

We have been made aware that our patients are receiving phone calls, texts and letters from fraudsters. They will try and obtain your personal details and in particular your NHS number.

 

Scammers are sophisticated, opportunistic and will try many ways to get the information they want. They often target the vulnerable.

 

If you are suspicious, do not give any details over the phone, hang up and then ring your GP Practice to confirm.

Practice Management

Amy Louvaine (Business Manager)
Lynn Gleadall (Team Leader)

Reception

Alison Brown

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries.

They can provide basic information on services and results and direct you to the right person depending on your medical query, this will require asking for a brief summary of your query in order to ensure your care is handled correctly and appropriately.

Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Ashlea Latham
Jane Caulwell
Helen Probert (Bank Receptionist)
Debbie Chadwick

Secretaries

Jenny Sitch

Secretary/Receptionist

Georgia Yardy
 
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