For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances.  These can be accessed at:

Please access this page BEFORE calling NHS 111



We have been made aware that our patients are receiving phone calls, texts and letters from fraudsters. They will try and obtain your personal details and in particular your NHS number.


Scammers are sophisticated, opportunistic and will try many ways to get the information they want. They often target the vulnerable.


If you are suspicious, do not give any details over the phone, hang up and then ring your GP Practice to confirm.


Farrier Logo

Welcome to Farrier House Surgery, providing primary care services in Worcester City Centre.



A telephone triage system is in operation and if appropriate you will be offered a face to face appointment with one of our clinicians.

Patients that are attending the surgery will be required to wear a face covering.  Due to PPE demand we will not be able to supply you with a face covering and therefore ask for you to use your own.  Please see How to wear and make a cloth face covering

Patients Requesting Exemption Letters - Face Masks

Please note GPs cannot provide you with exemption letters or certificates or speak to patients regarding this matter as the government has clearly defined the exemptions to this requirement. This guidance suggests there is no requirement for evidence for exemption therefore it is sufficient for an individual to self-declare this.

The government guidance on exemptions

Government guidance to help prevent the spread of Covid-19 is that it is mandatory to wear a face mask on public transport and in all shops from July 24th.

There are certain groups of people that will be exempt from wearing a mask and they include:

- Children under 11

- People with disabilities

- People with breathing difficulties

- Those who are travelling with someone who relies on lip reading

 Some people don’t have to wear a face covering including for health, age or equality reasons. Some transport staff may not wear a face covering if it is not required for their job.

Stay safe and thank you for your cooperation.


We are asking that patients utilise the electronic prescribing service for repeat medication requests . We are unable to accept prescription requests over the phone, please either email or use online patient access - link below

We have a number of online services - click on the relevant picture below to learn more

Engage Consult Click Here

Patient Access


Do you need a helping hand to improve your health and wellbeing?

Are you looking to introduce positive lifestyle changes

If so please have a look at the Lifestyle Advise Service  under Further Information on our web site (No. 3 on the right of this page)

Please take some time to look around our website where you will find lots of useful information about the surgery and the services we offer. If you require any of our information to be provided in an alternative format, or need help with communicating, please let us know. We can provide large print or easy read materials, interpreting services, Deaf Direct and Braille services, as required.

Click here to download our Patient Information Leaflet

Please note: We are no longer a Walk in Centre.

(Site updated 12/08/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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