Farrier House Surgery, Farrier House , Farrier Street , Worcester, WR1 3BHTel: 01905 879100
Advanced Nurse Practitioners (ANP) and Advanced Clinical Practitioners (ACP) make an important contribution to the day-to-day running of Farrier House. These members of staff have acquired an expert clinical knowledge base and work alongside the doctors.
Our ANPs manage the on-the-day triage system which is in place to ensure that patient's medical needs are dealt with most effectively. This is initiated with a telephone call discussion to be able to assess how best to help our patient's as every situation is different.
Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.
The role of a Healthcare assistant is forever adapting and developing with in GP practices. They assist clinicians by carrying out the necessary tests for patients in the surgery as well as inviting eligible patients in for NHS Health Checks, Flu vaccinations and much more.
The Practice Manager is responsible for the organisation of the practice and it's personnel.
Any comments or suggestions that patients have concerning our practice are to be directed to the Practice Manager to help with the continuous development and improvement of the services that we provide.
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries.
They can provide basic information on services and results and direct you to the right person depending on your medical query, this will require asking for a brief summary of your query in order to ensure your care is handled correctly and appropriately.
Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Our Clinical Pharmacist joined the surgery in May 2016. The role of the clinical pharmacist is the assist our GP's and clinicians with their prescribing of medication to patients.
Our pharmacist also runs medication review clinics for patients with medication queries or concerns. This clinics are bookable via Reception and typically run on a Monday and Thursday weekly.
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