Welcome to Farrier House Surgery, providing primary care in Worcester City Centre.
Please take some time to look around our website where you will find lots of useful information about the surgery and the services we offer.
Please note: We are no longer a Walk in Centre.
The opinion of our patients is important to us, to enable us to get a better understanding of whether you would recommend the surgery to your family or friends and for an opportunity to comment on our services please access the 'Friend and Family Test' available via the 'Have your say' drop down bar above. Thanks, Farrier House Team
Online Booking System
Did you know you could book appointments online?
Please ask a member of the Reception Team for more information on the simple set up of an online account which will give you access to be able to book pre-bookable appointments online via your PC, tablet or phone.
For more information, click on the Online Services tab above.
In addition to the practice’s normal opening hours, and additional surgery opening times as stated above, you can also book an appointment to see a local clinician in the evenings or on Saturday and Sunday at locations across South Worcestershire. GP practices are working together to provide extended access appointments to our patients. This means that your extended access appointment may be with a different GP, nurse or based in a different location or practice than you are used to, and some of these appointments are telephone only. These appointments are pre-bookable by contacting the surgery during our opening times – when calling please ask for an extended access appointment and our receptionists will help you to find a convenient appointment.
- For Urgent (on the day issues) - patients will be triaged by a clinician over the phone first.
- For Routine issues - please book your check up or appointment in advance
For more information please have a look under our Appointments tab on this webpage.
To cancel an appointment- please call 01905 879100 if you know in advance that you can't make an appointment.
In August 2016 a total of 173 appointments were not attended and could have been used for other patients.
In November 2016 a total of 208 appointments were not attended by patients. This has significantly increased since August.
In December 2016 a total of 164 appointments were not attended by patients. This was 27 hours of clinical time that could have been used for other patients.
In February 2017 a total of 152 appointments were booked by patients but not attended. That is just over 25 hours of clinical time that could not be used properly for our patients.
In May 2017, 117 appointments were not attended by our patients or cancelled in advance.
That means that around 23 hours worth of appointments could have been used by patients needing to see a clinician.
We ask patients to respect other patients at the surgery by taking into consideration that if you can not attend your appointment, by cancelling it promptly, the appointment could be used by another patient who really does need to see a clinician.
The Care Quality Commission carried out an inspection of our Practice in July 2017. Please see the full copy of their Report here - Farrier House CQC inspection_
Access & Facilities
Farrier House Surgery has wheelchair access throughout. Facilities are available for the deaf.
We are sorry that we are unable to provide parking for patients at the surgery. There are a number of parking bays on Farrier Street and car parks available in the City Centre within walking distance.
(Site updated 03/11/2017)